Visiting Hours

Restrictions due to COVID-19

The World Health Organisation declared COVID-19 a pandemic, meaning the virus is established on all continents (with the exception of Antarctica). We are asking for your understanding that you consider not visiting the hospital unless you are an immediate family member or carer of the patient. The ongoing requirement for physical (social) distancing means that we will continue to limit the number of visitors to our facilities.

To ensure the safety and wellbeing of our hospital communities Healthe Care has mandated the following Visitor Exclusions.

• Have been in close contact with a confirmed or suspected case of COVID-19 AND / OR
• Diagnosed with COVID-19 (unless no longer directed to be self-isolated) AND / OR
• Have a fever (even in mild) or respiratory illness like symptoms (a cough, shortness of breath, runny nose, tiredness and breathing difficulties) AND / OR
• A recent loss of the sense of smell, OR an altered sense of taste.

If you are unwell and require urgent medical attention you should contact your GP or call 000 for an ambulance (this will work even without phone credit).

Visiting Restrictions

HOSPITAL WARDS

Each patient can have 2 visitors at a time between the hours of 2pm - 5pm.

All visitors must wear a mask while in the hospital including in corridors and waiting areas.

All visitors must report to reception for screening before access is granted to the hospital.

Visitors are no longer required to provide evidence of Vaccination before entering the hospital.

Mental Health (Rivendell)

Visiting hours are restricted to between 2-5pm daily and patients may have two (2) visitors at a time

Upon entry to the hospital and during your visit practice simple hygiene by:

• Making sure to clean your hands thoroughly for at least 20 seconds with soap and water, or use an alcohol-based hand rub

• Cover your nose and mouth when coughing and sneezing with tissue or a flexed elbow AND

• Practice physical (social) distancing by attempting to keep a distance of 1.5 metres (5 feet) between you and other people where possible. If you are required to move closer than 1.5 metres, ensure that the time does not exceed 15 minutes

• Avoid shaking hands, hugging, touching or kissing other people or sharing food

• Avoid close contact with anyone with cold or flu-like symptoms

•All visitors over the age of 12 are required to wear a surgical face mask.

If you are concerned please contact health direct 1800 022 222 or Tasmanian Public Health Unit 1800 671 738 for further information.

*Please note: At Times visitor access may be denied or time limited dependent on clinical activity and operational demands*

No Smoking

In accordance with legislation, smoking is prohibited on North West Private Hospital grounds, and a five metre buffer beyond our boundary. This applies to all patients, visitors and staff at all times and includes all smoking products including regular cigarettes and e-cigarettes. Please observe no smoking signage around our hospital grounds.

Onsite Café

Our onsite café is located next to the to the main hospital reception and is open for the convenience of visitors during the following times:

• Monday to Friday: 7:00am - 5:00pm

There is also a café located in the medical centre adjacent to the Private Hospital. Hudson's café is open:

• Monday to Friday: 7:00am - 5:00pm
• Saturday: 8:00am - 1:00pm

Snacks and refreshments can also be purchased from the dispensing machine in the foyer of the hospital.